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Right of Withdrawal
You have the right to withdraw from the contract within fourteen days without further clarification of reasons.
The withdrawal deadline lasts fourteen days starting on the day you or a third party, who was not the carrier, have taken the merchant into possession. To conduct your right of withdrawal, you have to inform us (“Erik Esbjerg” Walcher & Schönfeld Gesellschaft m.b.H. & Co. OHG, Krugerstrasse 7, 1010 Vienna, Austria) with a clear statement (f.ex.: a post office-conveyed letter, fax or e-mail) on your resolution of withdrawing from the contract. Herefor, you are free to use or sample withdrawal form, this is not a must.
To stay in the time frame of the right of withdrawal, make sure to send your withdrawal form within the deadline.
Consequences of Withdrawal
When withdrawing from the contract, we are obliged to refund all costs, that we have received from you including costs for shipment (with exception of additional costs, which have occurred if you have chosen a different/cheapest shipping method than the one we offer) immediately and latest fourteen days after receiving your statement of withdrawal. For the refund, we utilize the same means of payment, which you have used for the original transaction, unless otherwise was expressly agreed. By no means, do we charge fees for the repayment. We can refuse a refund, until we have received the merchant or until you can provide us a verification of returning the merchant, whichever is the earlier.
In all cases, must you immediately return (deliver or ship) the merchant within fourteen days, starting with the day on which you have informed us on your withdrawal of the contract. The deadline of fourteen days shall be deemed kept, when returning the merchant before the limit fourteen days.
We bear the costs for the return. You must only pay various losses in value, if the loss of value in terms of condition, characteristics and functionalities results from the handling other than what is necessary to ascertain the nature and functioning of the good.
Sample Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and it send back.)
„Erik Esbjerg“ Walcher & Schönfeld Gesellschaft m.b.H. & Co. OHG.
–Hereby, I/we (*) am/are withdrawing from the my/our (*) contract of the following goods (*)/provision of the following service(*).
– Ordered on (*)/received on (*)
– Name of the consumer(s)
–Address of the consumer(s)
– Signature of the consumer(s) (only only for communications on paper)
(*) Delete as appropriate